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Frequently Asked Questions

"The Corporate Angel Network makes it very easy to support a vital humanitarian mission. I encourage any company to consider joining this very worthwhile effort."

– Roger A. Enrico,
former Chairman and CEO at Pepsico

Frequently Asked Questions

Corporations:

1. How can my company join the Corporate Angel Network?
2. How does Corporate Angel Network's program work?
3. Since our flight schedule changes all the time, how can we accommodate the patients?
4. Is additional insurance required?
5. Are there any tax ramifications?
6. What if a flight must leave ahead of schedule? Will we have to wait for the patient?
7. How ill are the patients? (There are no medical facilities onboard.)
8. What if confidential information is discussed on the flight and privacy is essential?
9. How much additional work will be required of our Flight Department?
10. How many corporate flights will we be expected to provide?
11. How is flight information kept private and secure?


1. How can my company join the Corporate Angel Network?

Joining our 500 corporate participants to transport cancer patients to life-saving, state-of-the-art cancer treatment is a simple process of filling out a registration form. Corporate Angel Network does the rest, working with your flight department. Whether you provide two flights or two hundred flights, you will discover that working with Corporate Angel Network provides a unique opportunity to merge business activities with corporate social responsibility.
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2. How does Corporate Angel Network's program work?

Once you have joined Corporate Angel Network, we obtain your flight schedule on a weekly basis by fax, phone or email, whichever is most convenient for you. Your schedule information is entered onto the database on a secure server; then all paperwork is immediately shredded for your security.
When a patient requests transportation and our database indicates you have a scheduled flight within 100 miles of both departure and destination airports, Corporate Angel Network will call to verify whether the flight is going and seats are available. If seats are available and the patient can take that flight, Corporate Angel Network calls you back to request the flight and obtain executive clearance. We fax you a completed flight sheet to be used for your manifest, including the patient’s name and all contact information, along with ground transportation arrangements.
The patient is then given the details of the flight, the company, airport, hangar name and phone number for directions, departure and arrival times. Corporate Angel Network requires the patient to arrive at the hangar one hour before departure. The patient is advised about appropriate dress (no jeans or sweats), luggage and ID requirements, and behavior (no smoking or drinking of alcohol). In case of last-minute flight cancellation, simply notify us and we will advise the patient. Conversely, we will alert you should the patient have a change in plans.
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3. Since our flight schedule changes all the time, how can we accommodate the patients?

All participating companies have frequent changes in their flight schedules. Because schedule changes are the nature of corporate aircraft operations, the patients book back-up commercial flights so they can still get to their treatment in the event of a cancellation.
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4. Is additional insurance required?

Patients are covered for liability by your already-existing insurance policy. However, if you wish, patients can sign a release form provided by Corporate Angel Network, which will be faxed to your flight department prior to a flight.
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5. Are there any tax ramifications?

No. The IRS has confirmed that this is not a taxable event for the patient, and there is no additional tax benefit to the corporation. The company is not incurring any additional expense since the staff travels in the normal course of company business.
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6. What if a flight must leave ahead of schedule? Will we have to wait for the patient?

Patients arrive one hour ahead of scheduled departure.
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7. How ill are the patients? (There are no medical facilities onboard.)

A. Patients arrive suitably dressed for business travel one hour before departure. They can climb the steps to your plane unassisted and require no medical assistance onboard. This is verified with their physicians before we contact you. Corporate Angel Network verifies with every one of its patients’ physicians that each is healthy enough to comfortably travel, can walk unassisted onto the aircraft, and do not need any assistance on board.
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8. What if confidential information is discussed on the flight and privacy is essential?

Simply do not list that flight as available to Corporate Angel Network.
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9. How much additional work will be required of our Flight Department?

Only the time it takes to call in, fax or email your weekly schedule or your planned flights for the next one to two weeks. Also, Corporate Angel Network can send your flight department a weekly email listing its patients’ specific needs.
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10. How many corporate flights will we be expected to provide?

That is up to you. Corporate Angel Network's 500 participating companies currently fly a total of about 1,200 flights per year. Some companies fly more, some fly less. You provide the number of flights you’re comfortable with.
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11. How is flight information kept private and secure?

Flight information is entered into Corporate Angel Network’s secure computer system upon receipt and all paperwork is shredded. Corporate Angel Network does not reveal the name of the company providing the flight to a patient until the last minute.

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